Flat Rate of $10 allow 1-5 business days usually.
We use Australia Post and Couriers Please.
Orders to WA and some other regional areas will take longer.
We try our best to send out your packages on time every day. Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays.
Once a package has left on site we have very little control over it. Please note that delivery times listed above are only estimations. Madijay is not responsible for any delays caused by the carrier, especially during high-volume periods. Madijay can never guarantee a delivery date but we use either Australia Post or Couriers Please and will do our best to get your parcel to you asap.
If you are not home to accept your package, the carrier will assess whether it is safe to leave. If not, a calling card will be left in your letter box detailing the steps for arranging re-delivery or picking up your delivery at the local post office.
If you have not received your package within 7 business days of placing the order, email firstname.lastname@example.org with your Full Name and Order Number and we’ll look into the matter immediately!
Madijay is not liable for missing parcels due to errors on the customer or carrier’s part.